Check your assumptions…

Check your assumptions…

How often does this happen? You’re running a process that you’ve successfully run a million times, but this time it fails. As kids, we were always told, when approaching a railroad crossing, to STOP, LOOK, and LISTEN. When evaluating the integrity of a process, we...
The problem of TMI (Too much information)…

The problem of TMI (Too much information)…

How many times have you made a decision that seemed to make sense at the time, but in retrospect, turned out to be less than optimal? Many times, it is not your fault.  Leaders become trapped in a conflicting world. They get mountains of input from everywhere; news...